Packing & Shipping tips from Amy Weintraub owner of SHOPitLA Sell It on eBay, a large registered eBay Drop of Location in Los Angeles. SHOPITLA is one of the Scotch Brand Shipping Experts and we want to share packing and shipping tips with you during this busy holiday season!
In the world of eCommerce the final part of good customer service is to make sure the item you have sold online arrives to the buyer safely and in perfect condition. Here are some packing tips to help you avoid damage and returns.
1. Use cartons and boxes that are in good stiff condition with all flaps intact. It is fine to reuse boxes, but you want to make sure they are clean and sturdy. USPS offers free priority mail boxes!
2. Tape up the box precisely and evenly. Use Scotch Brand 2 inch packing tape to seal the box. No need to overused or waste the tape. Line the tape evenly along the seams of the box, Scotch Brand is strong and secure, one strip of tape will do!
3. Wrap fragile items ( ie: tea cup, porcelain plate) in tissue paper and then role that item in bubble wrap ( bubble side up). Make a nice cocoon around your item. Seal the bubble wrap ball or cocoon using Scotch Brand Easy grip tape dispenser. It is light weight and wraps the tape nicely around the fragile item. It is easy to maneuver and cut. Seal well too!
4. Make sure there is approximately four inches of protective packing materials (bubble wrap, Styrofoam peanuts, or shredded paper) around your fragile item. Place it inside the box, if shipping more than one item, make sure they do not touch each other in the box.
5. Let the buyer know when you ship their item- send them and email with the date that you sent the item and tracking information. Communication is key and this kind of customer service and lead to more sales and business!
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-AW
Tuesday, November 30, 2010
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